okbj Privacy Policy

1

Introduction & Applicability

okbj ("we", "our", or "platform") places the highest priority on the privacy and protection of personal information of users in Bangladesh. This Privacy Policy ("Policy") describes what information okbj collects, how that information is used, with whom it may be shared, and what your rights are.

This Policy applies to the okbj website, mobile version, and all associated services. By using our platform, you are agreeing to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services.

okbj is only for individuals aged 21 and above. We do not knowingly collect personal information from minors. If we become aware that a minor is using our platform, we will immediately close the relevant account and delete the collected data.

2

What Information We Collect

Personally Identifiable Information

During account registration and verification, we collect the following information:

Full name
Date of birth (for age verification)
Email address
Mobile number
National ID or passport number (for KYC verification)
Residential address

Financial Transaction Information

To manage deposits and withdrawals, we collect:

bKash, Nagad, Rocket, Upay mobile numbers
Bank account details (for bank transfers)
Transaction history and amounts
Payment method type

We never store full card numbers or PINs.

Usage & Activity Information

To improve your experience on the platform, we collect:

Login time and location (IP address)
Game play history and betting information
Total session duration
Browser and device type
Referral source and click patterns

Communication Information

When you contact us, we collect:

Live chat message history
Email content
Details of complaints or requests
Support ticket information

This information is used to improve the quality of our service.

3

Cookies & Similar Technologies

okbj uses cookies and similar tracking technologies that are stored in your browser. These technologies make our platform more personalized and effective.

Essential Cookies

These cookies are essential for the basic functionality of the platform — maintaining login sessions, security verification, and saving language preferences. They cannot be disabled.

Functional Cookies

These cookies remember your preferences and settings, such as theme preference, game history, or preferred payment method. They make your experience smoother and more personalized.

Analytics Cookies

These cookies help us understand how users are using the platform, which pages are visited most, and where the service needs improvement. The data is aggregated and does not identify individuals.

You can disable non-essential cookies by changing your browser settings. Keep in mind, however, that disabling certain cookies may cause some features of the platform to not work properly.

4

Purpose of Data Use

okbj uses collected information only for specific, legitimate purposes. The main purposes for which we use your data are described below:

Account management and verification: Creating new accounts, identity verification (KYC), confirming age, and maintaining account security.
Processing financial transactions: Accepting deposits, processing withdrawals, and keeping transaction history — securely and accurately.
Improving service quality: Analyzing your play patterns to create more relevant game recommendations, offers, and experiences.
Fraud and scam prevention: Detecting unusual activity, preventing account hacking, and complying with anti-money laundering (AML) regulations.
Customer support: To quickly resolve your complaints and requests and to provide 24/7 live chat and email support.
Ensuring responsible gaming: Monitoring your gaming habits and providing support and tools if signs of a potential problem are detected.
Meeting legal obligations: Maintaining records in compliance with applicable laws and regulations and responding to lawful requests from authorities.
Communication and notifications: Sending important account-related updates, security alerts, and relevant promotional information.

5

Data Disclosure & Sharing

okbj never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

Service Provider Partners

Selected third-party partners for payment processing (bKash, Nagad, Rocket, Upay, banks), KYC verification, technical infrastructure, and customer support may receive necessary information. They may only use the information for the agreed contractual purpose and may not pass it on to any other third party.

Legal Obligations

We have a legal responsibility to provide information to authorities when required by a court order, government directive, or legitimate investigation. In such cases, we will provide only the specific information that is requested.

Business Transfers

If okbj undergoes a business merger or acquisition in the future, your information may be transferred to the new entity. The terms of this Policy will still apply, and you will be notified in advance.

With Your Consent

For any sharing of information beyond what is mentioned above, we will obtain your explicit consent. You may withdraw this consent at any time — however, it will not affect actions taken prior to the withdrawal.

6

Data Retention & Deletion

okbj retains your information only for as long as necessary. The retention period depends on the type and purpose of the data:

Account information: For as long as the account is active, and after closure for a period determined by legal requirements.
Financial transaction records: For a period determined by financial regulations and audit requirements.
KYC and identity verification data: Retained for the long term in accordance with regulatory guidance.
Customer support records: For a reasonable period after a matter is resolved.
Marketing preference data: Until you opt out.

Once the retention period ends, we securely delete the data or anonymize it so that individuals can no longer be identified.

7

Data Security Measures

SSL / TLS Encryption

All data transmitted between your browser and our servers is encrypted using SSL/TLS technology, making it nearly impossible to intercept or alter.

Data Encryption

Stored sensitive information — such as ID numbers and payment details — is kept secure using industry-standard encryption algorithms.

Limited Access

Only authorized staff can access the necessary data. Every access is logged and regularly reviewed.

Regular Security Audits

Our systems undergo regular security testing. Any vulnerabilities identified are resolved promptly.

Data Breach Response

In the event of a data breach, we will promptly notify you and the relevant authorities and take immediate steps to minimize damage.

While we are committed to providing the highest level of security, it is not possible to guarantee 100% security on the internet. To keep your account secure, use a strong password, do not share it with anyone, and avoid logging in from unfamiliar devices.

8

Your Rights & Choices

okbj believes you should have full control over your own information. Your rights are described below:

Right to access: You can request to know what information we hold about you.
Right to correction: If your information is incorrect or incomplete, you can request that it be corrected.
Right to deletion: In certain circumstances, you have the right to request that your data be deleted. However, some information may need to be retained due to legal obligations.
Right to object to processing: You can object to marketing communications or profiling.
Right to data portability: You can request your data in a structured, machine-readable format.
Right to restrict processing: In certain circumstances, you can request that processing of your data be temporarily paused.

To exercise these rights, email us at [email protected] or contact our 24/7 live chat.

9

Protection of Minors

okbj is an adults-only platform — for individuals aged 21 and above only. We strictly prohibit the collection or processing of information from minors.

We verify age at the time of account creation. If it is later found that a user is a minor, their account will be immediately closed and all collected data will be deleted. If a parent or guardian believes their child has registered on our platform, please contact [email protected] immediately.

10

Policy Changes & Updates

okbj may update this Privacy Policy from time to time. Changes typically occur for the following reasons:

New methods of data processing resulting from the launch of new services or features
Changes in applicable laws or regulations
Technological improvements and changes in security practices
In response to user feedback and suggestions

For significant changes, we will post a notice on the website and notify you by registered email. Continuing to use the platform after a change will be taken as your acceptance of the updated Policy. In the event of a conflict with an older version, the most recently published Policy will apply.