Frequently Asked Questions
okbj FAQ — Answers to All Your Questions
From withdrawing bonus funds and account verification to cricket betting — find everything you want to know about okbj in one place.
okbj — whether you are new or a returning player, questions can come up while you play. How to meet welcome bonus requirements, the correct way to deposit with bKash or Nagad, what you need for account verification, or how to read decimal odds in cricket betting — this page has detailed answers to 20 questions across four sections. If you do not find what you need, contact us via 24/7 live chat or email.
Welcome Bonus
The wagering requirement for the okbj welcome bonus is 15x — but it applies only to the bonus amount, not the deposited amount. For example, if you deposit ৳1,000 and receive ৳1,000 in bonus, you need to place a total of ৳15,000 in bets before you can withdraw the bonus. Once that wagering amount is met, any winnings earned from the bonus can be withdrawn.
Slot games generally count at full value toward wagering. For live casino and table games, certain games may count partially or fully. Sports betting usually contributes to wagering completion. For the exact list, check okbj's bonus terms page or ask via live chat — each bonus offer comes with a game contribution list.
No. The welcome bonus applies only once per account — at the time of the first deposit. If the same person tries to claim the bonus by opening multiple accounts, okbj may suspend those accounts and the bonus will be cancelled. Play fairly on one valid account and enjoy future promo offers for regular players.
Yes, a bonus can be cancelled. However, cancelling a bonus also cancels any winnings earned from that bonus. If you feel the wagering requirement will be difficult to meet, it is better to decide before claiming the bonus. To cancel a bonus, contact our support team via live chat — they will check your account status and assist you.
The okbj welcome bonus is 100% of your first deposit, up to ৳20,000. So if you deposit ৳1,000, you get another ৳1,000 as a bonus — making your total balance ৳2,000. And if you deposit ৳42,000 or more, the bonus is capped at ৳20,000, giving you a total balance of ৳62,000.
How to Deposit
okbj currently accepts deposits through five methods: bKash, Nagad, Rocket, Upay and bank transfer. For bank transfers, you can use major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank. The minimum deposit amount across all methods is ৳100.
Log in to okbj, go to the Cashier section, and select bKash from the "Deposit" option. Send the specified amount to the bKash merchant number shown there. Once the transaction is complete, save the transaction ID and enter it in the form. Your balance is usually updated within a few minutes. The minimum deposit is ৳100.
Yes, the process is almost identical. Select Nagad on the okbj cashier page, send the specified amount to the Nagad number shown, and submit the transaction ID. When making the payment via Nagad, make sure you use the "Payment" option, not "Send Money" — using the wrong category may delay transaction verification.
First, wait 15–20 minutes. If your balance still has not been updated, check a few things — whether you sent to the correct number and whether the transaction was successful. Then contact okbj via live chat and share your payment receipt or transaction ID. Our support team will verify the matter quickly and resolve it.
The minimum withdrawal amount at okbj is ৳500. After a withdrawal request is approved, the money generally arrives in your bKash, Nagad, Rocket, Upay, or bank account within 1 hour. If your account verification is complete, the process is even faster.
Account Verification
Account verification (KYC) is a security process that confirms each player's identity and prevents unauthorized use. It keeps your account and funds secure so no one else can conduct transactions in your name. okbj uses SSL encryption on all transactions and maintains fair play — verification is part of that.
You are usually asked to verify when making a large withdrawal for the first time or when you exceed a certain amount. Sometimes verification may be requested shortly after registration. The sooner you complete verification, the smoother your future withdrawals will be. Completing it proactively is the most convenient approach.
Yes, this is very important. The name on your okbj account must exactly match the name registered on your bKash / Nagad / bank account. If the names do not match, your withdrawal may be held and your account could be suspended. It is essential to provide the correct name when creating your account.
Yes. okbj keeps all documents you submit protected through SSL encryption and does not share them with third parties. This information is used solely for the purpose of identity verification. You can find full details on data storage and use on our privacy policy page.
After you submit your documents, our team completes verification as quickly as possible. How long it takes depends on the clarity of the documents submitted — clear and correct documents speed up the process. You can ask about your verification status at any time via live chat.
Cricket Betting
Yes. okbj offers betting on BPL, IPL, T20 World Cup, ICC tournaments, and other major cricket leagues and series around the world. You can also bet on Bangladesh Tigers matches. The list of available matches can be found in the cricket betting section.
Yes, live in-play betting is available at okbj. Odds update in real time as the match progresses, giving you the chance to bet at the right moment based on how the game is going. Odds may change after each over, so making quick decisions matters.
The most popular markets among Bangladeshi players are: Match Winner (which team will win), Top Batsman, Total Runs (over/under), First Wicket to Fall, and Innings Runs. Browse the cricket section on okbj yourself to see the full range of markets — both live and pre-match options are available.
Decimal odds are straightforward. Say a team's odds are 2.50 — if you bet ৳100 and win, you get back ৳100 × 2.50 = ৳250 (which includes your original ৳100). Your profit is ৳150. The higher the odds, the less likely the outcome but the greater the reward. Multiply your stake by the odds to get the total return.
If a match is declared a no-result due to rain or any other reason, that bet is generally voided and the full stake is refunded. However, if the match has completed a specified minimum number of overs, the result may be considered valid. You can find details on the settlement policy in okbj's betting rules section.
Still have questions?
We are always here
If you did not find your answer on this page, no worries — the okbj support team is ready to help in both Bengali and English. Get an instant response via live chat or write to us by email.
Talk to us directly
24/7 Live Chat Support
Send us an email
[email protected]